All sales are final. No refunds will be issued except where otherwise required by applicable law.
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All course registrations are non-refundable. Once a student enrolls, they receive access to intellectual property, training materials, scheduling allocations, and compliance-based instruction that cannot be returned.
For this reason, refunds will not be issued for schedule conflicts, change of plans, inability to complete the course, missed sessions, or other personal circumstances.
COURSE EXPIRATION POLICY
All courses paid for but not attended are subject to a 3-month expiration period from the date of purchase.
The following terms apply:
β’ Students who do not attend within 3 months of their purchase date will forfeit their enrollment.
β’ No refunds will be issued for expired enrollments.
β’ Rescheduling is not permitted once the 3-month expiration period has passed.
β’ To regain access to the course, the student must purchase the course again at the current full price.
It is the studentβs responsibility to attend or reschedule their course within the 3-month window from the date of purchase.
INSTALLMENT PAYMENT PLAN POLICY
Students who choose an installment payment plan will make an initial payment at the time of enrollment, followed by two additional installment payments.
The full course balance must be paid within 2 months from the date of the first installment payment.
After the first payment, payment instructions or a payment link will be provided for the remaining installments.
Students may make their remaining payments earlier if they choose, but the entire balance must be completed within the 2-month payment period.
The following terms apply:
1. The installment plan consists of 3 total payments: the initial payment plus 2 remaining payments.
2. The entire course balance must be paid in full within 2 months of the first payment date.
3. Students may pay their remaining installments earlier than scheduled.
4. If the full balance is not paid within the 2-month payment period, the installment plan and enrollment will be considered forfeited.
5. All partial payments already made are non-refundable and will be forfeited if the remaining balance is not completed within the required timeframe.
6. Forfeited payments cannot be transferred, credited, or applied toward a future enrollment.
7. To enroll again after forfeiture, the student must register again under the pricing and payment terms available at that time.
8. It is the studentβs responsibility to complete all installment payments within the required timeframe.
By selecting an installment payment plan and submitting the first payment, the student acknowledges and agrees to the 2-month payment deadline and understands that any partial payments made will be forfeited if the course is not fully paid within that period.
TRANSFER OF ENROLLMENT
If a student is unable to attend, they may transfer their enrollment to another individual.
Transfer requests must be submitted in writing prior to the start of training.
The substitute participant must meet all course requirements and agree to the same terms and conditions.
Only one transfer per registration is permitted.
DOWNGRADE OPTION (IN LIEU OF REFUND)
Students enrolled in a higher-tier training option may request to downgrade to the Self-Paced Course with Mock Collections.
This option is provided as a courtesy alternative to cancellation.
Please note:
β’ No price difference will be refunded.
β’ The downgrade only changes the training format and access level.
β’ All original terms of purchase remain in effect.
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It is the studentβs responsibility to ensure they can attend scheduled sessions, complete required mock collections, if applicable, and meet certification timelines before enrolling.
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By completing registration, submitting an installment payment, or making any payment toward enrollment, the student acknowledges and agrees to this No Refund Policy and all applicable payment and expiration terms.
Enrollment secures access to training resources, instructor time, scheduling allocations, and compliance-based materials.
For transfer, downgrade, or enrollment questions, please contact our support team through the official business contact listed on our website prior to the course start date.
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If you have questions regarding this No Refund Policy or need assistance, please contact us at: